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ACT (Access to Communication and Technology)

Hub - covering: 
West Midlands
West Midlands Rehabilitation Centre, 91 Oak Tree Lane, Selly Oak
B29 6JA
0121 466 3050 / 0121 466 3028 (Referral and advice line; Mon/Wed/Fri 9am-4pm)
Jo Cartwright, Service Lead
Additional Contact:  
Email for enquiries
Area covered 

Shropshire, Staffordshire, Warwickshire, Worcestershire, Herefordshire and West Midlands county (Birmingham, the Black Country and Coventry)

Population served 

All ages


Currently have a target of 233 assessments per year, which includes people with need for augmentative and alternative communication (AAC), environmental control (EC) and computer access i.e. not solely an AAC service.

Services provided 

Assessment provision and review of AAC. Other services provided to local teams to support the development and maintenance of care pathways such as:
- Ongoing support
- Training
- Telephone helpline

Also responsible for West Midlands Environmental Control provision.


Occupational Therapists, Speech and Language Therapists, Clinical Scientists and Technologist, Technicians, Stock team, Administrators, Training Support and Rehab Assistants.

Funded by 

NHS England. ACT is part of Birmingham Community Health Care NHS Foundation Trust.

Permanent or project 


Year set up 


Referral process 

To make a referral or for advice about a potential referral please call 0121 466 3028 Mon/Wed/Fri 9am-4pm